How Change Mobile Number Online without visiting Branch with SBI

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This tutorial teaches you, How to Change Mobile Number Online without visiting Branch with SBI Internet Banking.

Now, you don’t need to visit Branch for changing mobile number linked to your Bank account. It can be done online using ATM cum Debit card details, OTP or through Contact Center. It is easy and convenient. To know how to change mobile number using ATM card details, you can read this article or watch this video.


Procedure:

This procedure can be used by internet banking users of State Bank of India, if an SBI user doesn’t have Online or Internet Banking facility in his account, he/she can activate it by visiting the branch or by the online method.

For Users with internet banking, you can follow this procedure below.

  • Login to OnlineSBI.com – OnlineSBI.com is the internet banking portal for State Bank of India users.
  • Go to the ‘Profile’ tab
  • Click on ‘Personal Details’ link
  • Enter your profile password
  • Display Name, Email ID and mobile number registered in INB will be displayed
  • Click on the hyperlink ‘Change Mobile Number-Domestic only
  • A new screen ‘Personal Details-Mobile Number Update’ with three tabs ‘Create Request’, ‘Cancel Request’ and ‘Status’ will appear
  • Input your ‘New Mobile Number’
  • Re-input your ‘New mobile number’ in the second box.
  • Click on ‘Submit’ button
  • A pop-up message ‘Verify and confirm your mobile number xxx xxx xxx’ will appear on the screen.
  • Click ‘Ok’ to proceed.
  • A new screen with following three different modes for approval of the change of mobile number will be displayed;
    A.) By OTP on both the Mobile Number
    B.) IRATA : Internet Banking Request Approval through ATM
    C.) Approval through Contact Centre

    By OTP on both the mobile number:- If you possess both the old and new mobile number, then the mobile number change can be approved online using OTP

  • Click the radio button against the option ‘By OTP on both the Mobile Number’
  • Click on ‘Proceed’ button
  • Select the account by clicking the radio button, for which you possess the debit card
  • Click on ‘Proceed’ button
  • In the next screen, the ATM cards associated with the selected account will be displayed
  • Select the ATM card and click on ‘Proceed’ button
  • In the next screen, State Bank of India’s Payment Gateway will be displayed
  • Enter the card details (card number, valid thru/Expiry Date, Cardholder’s Name, PIN and the characters visible in the box)
  • Click on ‘Submit’ button
  • Verify the information and Click on ‘Pay’ button
  • On successful validation, INB system will send OTP along with reference number on your old as well as new mobile number
  • You need to send SMS from BOTH (old and new) mobile numbers in following format ACTIVATE <8 digit OTP value> <13 digit reference number> to 567676 within 4 hrs. e.g. ACTIVATE 12345678 UM12051500123
  • Upon successful validation of the OTP value and reference number, the new mobile number inputted by you will be copied in INB, CBS, and ATM. A successful message in this regard will also be displayed to the customer on his mobile number

That’s It!

Thanks for reading this article, hope you found it useful if you have any doubts or questions, you may ask us in the comments below.

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74 Comments on "How Change Mobile Number Online without visiting Branch with SBI"

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Pooja Tomar
Guest

how to change registered contact no. in bank, without visiting branch, while i don’t have e-banking profile

Pooja Tomar
Guest

how to change registered contact no. in bank, without visiting branch, while i don’t have e-banking profile

DS-Venus
Guest
Hi I tried to change mobile number using all three options, but i got the error telling The card details provided by you could not be validated. There could be one of the following reason of unsuccessful validation : ATM card is not active. One or more card details provided by you are incorrect. Account mapped to your card is not the same account which was selected while raising request for mobile number change. Kindly try again with correct ATM card details. NOTE: Recently i have lost my ATM card, so SBI reissued a new ATM card. Will this be… Read more »
DS-Venus
Guest
Hi I tried to change mobile number using all three options, but i got the error telling The card details provided by you could not be validated. There could be one of the following reason of unsuccessful validation : ATM card is not active. One or more card details provided by you are incorrect. Account mapped to your card is not the same account which was selected while raising request for mobile number change. Kindly try again with correct ATM card details. NOTE: Recently i have lost my ATM card, so SBI reissued a new ATM card. Will this be… Read more »
S.Srinivasan
Guest

If it is possible to update Singapore Mobil no. online

S.Srinivasan
Guest

If it is possible to update Singapore Mobil no. online

jitendra kumar sharma
Guest
jitendra kumar sharma

hello,
i am changing my mobile number through net banking but when i make payment i got this error
“The card details provided by you could not be validated. There could be one of the following reason of unsuccessful validation :

ATM card is not active.
One or more card details provided by you are incorrect.
Account mapped to your card is not the same account which was selected while raising request for mobile number change.

can you please tell me the solution. i have fill all correct information but igot same error everytime

jitendra kumar sharma
Guest
jitendra kumar sharma

hello,
i am changing my mobile number through net banking but when i make payment i got this error
“The card details provided by you could not be validated. There could be one of the following reason of unsuccessful validation :

ATM card is not active.
One or more card details provided by you are incorrect.
Account mapped to your card is not the same account which was selected while raising request for mobile number change.

can you please tell me the solution. i have fill all correct information but igot same error everytime

Preethi G
Guest

Hi sir,i lost my phone n i don’t have my old mobile number with me. How can i change myy mobile number without using my iild number?

Preethi G
Guest

Hi sir,i lost my phone n i don’t have my old mobile number with me. How can i change myy mobile number without using my iild number?

gopinath nayak
Guest

Mobile number changed

gopinath nayak
Guest

Mobile number changed

sukumar
Guest

by mistake i have click on change mobile number (through branch), then my mobile number will be change or not

sukumar
Guest

by mistake i have click on change mobile number (through branch), then my mobile number will be change or not

Akash
Guest

I have lost my old number. I want to change my number. Without visiting the branch. Can u please tell me what is the process ..

Akash
Guest

I have lost my old number. I want to change my number. Without visiting the branch. Can u please tell me what is the process ..

Tingchan wangpan
Guest

Will I able to reuse internet banking after changing my registered mobile number?

Tingchan wangpan
Guest

Will I able to reuse internet banking after changing my registered mobile number?

Chandrika
Guest

Hi Ashish,

I tried the above procedure and sent the SMS from both mobile numbers to 567676. I received reply like ‘Your request for mobile number could not be processed. Please try after some time’. Status of my request is currently pending. Now do I need to wait or how to proceed further.

Chandrika
Guest

Hi Ashish,

I tried the above procedure and sent the SMS from both mobile numbers to 567676. I received reply like ‘Your request for mobile number could not be processed. Please try after some time’. Status of my request is currently pending. Now do I need to wait or how to proceed further.

Tanu
Guest

I have not yet internet banking and also previous mobile number is not now at me. how to change my mobile number with out old mobile number?

Tanu
Guest

I have not yet internet banking and also previous mobile number is not now at me. how to change my mobile number with out old mobile number?

Ayush
Guest

i am using two different numbers in net banking and in debit card, but i want to make the net banking number for both, so if i go to change number in the profile section then it says the old and new number can’t be same, so how can i change the atm number???

Ayush
Guest

i am using two different numbers in net banking and in debit card, but i want to make the net banking number for both, so if i go to change number in the profile section then it says the old and new number can’t be same, so how can i change the atm number???

Rakesh
Guest

I have 2 sbi accounts with 1 mobile no, both of the 2 accounts are not registered. But when I am trying to register 1 acc through sms it says that entered keyword is invalid. Pls help me.

Rakesh
Guest

I have 2 sbi accounts with 1 mobile no, both of the 2 accounts are not registered. But when I am trying to register 1 acc through sms it says that entered keyword is invalid. Pls help me.

sanjay
Guest

i enter a mobile number but cant get code so what can i do…

sanjay
Guest

i enter a mobile number but cant get code so what can i do…

shubham agarwal
Guest

I completed the whole process but after entering debit card details and clicking on submit it is saying that details are not correct but I had filled correct details but every time it is showing same message.

shubham agarwal
Guest

I completed the whole process but after entering debit card details and clicking on submit it is saying that details are not correct but I had filled correct details but every time it is showing same message.

Ruchit
Guest

while changing mob. number it shows message ” no accounts mapped for this username ”

soln plz !
thanx.

Ruchit
Guest

while changing mob. number it shows message ” no accounts mapped for this username ”

soln plz !
thanx.

Mohammad amir
Guest

how to change registered contact no. in bank, without visiting branch, while i don’t have e-banking profile and number closed which is i registered with my account ?

Mohammad amir
Guest

how to change registered contact no. in bank, without visiting branch, while i don’t have e-banking profile and number closed which is i registered with my account ?

Mohammad amir
Guest

if my account from u.p can i change my mobile number in mumbai?

Mohammad amir
Guest

if my account from u.p can i change my mobile number in mumbai?

CHANDRAN
Guest

How to map my mobile number to existing account in SBI?

CHANDRAN
Guest

How to map my mobile number to existing account in SBI?

sri vennela
Guest

hi sir
which pin number ATM or cvv pin plz tel me sir

HASAMUKHBHAI
Guest

MOBILE NUMBER CHANGE

HASAMUKHBHAI
Guest

mobile number chang

Bonela venkata rao
Guest

Sir i have lost my old mobile number and i have not activeted online banking..how can i change my registered mobile number

KArthi
Guest

How to change my register mobile no through atm or netbanking without going for home branch. Is there any possibilities to change my register mobile no. Now i don’t have register mobile no with me.

MUKEEMKHAN
Guest

SIR IAM MUKEEM KHAN HOW TOW CHANGE MOBAIL NU, MY OLD NU, 9161118986 CURRENT NU 8879289473 PLS SIR RAGISTED THE NU

Chaitannya
Guest

Hi Ashish..I followed above tutorial but i didn’t received OTP along with reference number on old mobile. However i got it on new mobile. Please help me.

Siddhartha
Guest

How to complete this procedure through IRATA

Shashank
Guest

I dont have my old mobile number while the debit card transaction otp are sent on the same.How can I change that to my current number?

jitendra
Guest

hello ashis,

Thanks for reply. i entered detail carefully and my card is not expire. card validity is 2049. and i have check status also there is no ant pending status.

jitendra
Guest

hello ashis,

Thanks for reply. i entered detail carefully and my card is not expire. card validity is 2049. and i have check status also there is no ant pending status.

jitendra sharma
Guest

can you please explain me the procedure of change mobile number by atm.

jitendra sharma
Guest

can you please explain me the procedure of change mobile number by atm.

jitendra
Guest

i am still unable change mobile number. i have follow all step but end of step i got “you request can not ne proceed”. i have mastro card. please help me i can not go home branch because i am out of state.

jitendra
Guest

i am still unable change mobile number. i have follow all step but end of step i got “you request can not ne proceed”. i have mastro card. please help me i can not go home branch because i am out of state.

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